Quality Manager


Key information

Manufacture / assembly and repair
Employees / Staff
Carson , California, UNITED STATES
Regular Full time, Full-time
Bachelor's Degree
More than 3 years

Job description

Manages the Quality customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution and root cause and corrective action determination.
Ensures quality organization support to Supply Chain Management organization relative to the collection and analysis of supplier quality data providing expertise and assists suppliers with product and process quality requirements.
Develops, implements, and improves the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes and services.
Leads the auditing of internal Quality Systems and may assist in the completion of part approval documentation to assure that customer requirements are met in new or modified products and processes.
Collects and analyzes organizational quality metrics and performs reviews to evaluate results and recommend action plans to close gaps at an operational level.
Develops and implements a Quality structure capable of supporting strategic business plans and initiatives while meeting target deadline
Leads the designing and implementing of quality assurance training programs and conducts training in quality-related topics
Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing
Leads improvement teams in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions and process audits
Ensures development, implementation, and audit of complex inspection and test plans, standards and acceptance criteria, and procedures/work instructions
Evaluates individual performances and creates individual development plans in order to facilitate merit promotions, job transfers, dismissals, commendations, etc.
Coordinates with functional and plant leadership to prepare consolidated plant, customer, and product status information and action plans
Coordinates and assists with site initiatives, participating on teams in order to drive best practices
Will manage and conduct MRB meetings to reduce product and assist departments in setting controls to correct MRB performance issues.
Will manage CAR system by conducting weekly meetings to ensure departments are meeting dates for closure of corrective actions.

Complementary description

Thorough understanding of problem solving methods – i.e. Six Sigma, 8D, root cause analysis, and the associated statistical tools used to analyze problems, evaluate and complete improvement projects
Thorough knowledge and understanding of Monogram's corporate Supplier Quality Assurance and requirements
Thorough knowledge and understanding of Monogram's corporate Quality Assurance processes, procedures and work instructions
Detailed understanding of the key phases and requirements of an effective new product development and launch methodology
Detailed knowledge of industry and customer specific quality registration schemes and certification processes (i.e. AS9100, ISO 9001, AS9102 etc.)
Detailed knowledge of process auditing techniques to ensure compliance to defined quality requirements
Thorough knowledge of Lean Manufacturing and Process Variation Reduction (six sigma) concepts and tool sets as they relate to process/product variability, and root cause and corrective action determination.
Detailed knowledge of product and end user application/specifications, including product testing requirements. (design/process interface)
Thorough knowledge of gauging and basic understanding or product material properties
Thorough understanding of engineering design and product reliability concepts and tool sets
1. Ability to read drawings\blue prints
Ability to direct and lead cross-functional process improvement teams
Thorough understanding of AS9100, ISO 9001, AS9102 stand

Job requirements

Education and Experience: Bachelor's degree from a recognized institution and a minimum of 5 years professional experience in a managerial role or 10 years of working experience in a manufacturing environment or equivalent professional knowledge. Aerospace experience and certifications in Quality Assurance/Quality Control preferred

Company information

Safran Passenger Solutions

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 81,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran is featured on the "Happy at work" rankings. The Group places fourth on the Capital ranking for best employers in France.

Safran Passenger Solutions focuses on delivering an enhanced passenger experience by providing in-flight entertainment systems, conditioning control of the cabin and equipment, water and waste management systems, cabin lighting and advanced equipment and systems for commercial and business jets.

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