Supplier Performance Manager
Professional, Engineer & Manager
1. Objectives and responsibilities
The SPM mission is to manage the execution of the contract signed between Safran Aircraft Engine its suppliers. The SPM must ensure that the suppliers perform at a satisfactory level of performance, more specifically deliver on time products meeting the required quality standard.
The SPM is in charge of a portfolio of suppliers (typically 6 to 10 suppliers centered on a commodity or a business unit of Safran Aircraft Engine).
1.1. Objectives and responsibilities
The supplier must:
- • Define and validate performance target with the suppliers and Safran Aircraft Engine.
- • Calculate the performance achieved by the suppliers.
- • Present the performance to the supplier and Safran Aircraft Engine, and ensure that the supplier is sensitive to his own performance.
- • When occurring, analyze the root cause of non-performance and coordinate with the supplier and Safran Aircraft Engine teams in order to build and implement a plan to recover performance to the expected level
1.2. Anticipating Risks
The SPM must:
- • Lead joint assessment (supplier + Safran Aircraft Engine) to evaluate the readiness of the supplier to meet future demand with satisfactory performance.
o These Baselines include: risk analysis on the supplier process and business, load and capacity analysis, reviews of the schedule of critical actions …
o The SPM is responsible for tracking the actions that are defined during these Baselines
- • Define the audit strategy of the supplier and lead such audits. For example: supplier maturity assessments, load/capacity, stress test (Run at Rate) …
1.3. Improving supplier maturity and long term performance
The SPM must:
- • Coordinate with the supplier and Safran Aircraft Engine teams to build long term performance improvement plans that reach Safran long term targets
- • Coordinate with the supplier and Safran Aircraft Engine teams to improve the robustness of the manufacturing process (reduce scraps, improve first time yield, and reduce lead-times…) and of the supply chain (sourcing strategy, inventory policies …)
- • The SPM is expected to attend or conduct supplier workshops focused on building improvement plan
3. Key Skills
Operation management (production manager, workshop supervisor …)
Supply Chain management (MRP2 concept, CPIM …)
Familiar to lean principles (Green Belt, 6-sigma …)
Ability to analyze data (familiar with Excel tools)
Excellent communication skills (ability to summarize and convey complex messages)
Resilient to stress and pressure (that could result for performance crisis)
Focused on innovation and problem solving
Sensitive to cross cultural interactions
Fluent in French (or willing to learn French up to a basic level)
4. Integration within Safran
The SPM department are within Safran Aircraft Engine purchasing direction. The SPM general manager reports to the Purchasing Vice President.
The SPM also interact significantly with Safran supply chain and Quality department.
Within the suppliers their primary contacts are operations, sales, supply chain and general managers.
2. Support activities
The SPM is part of a broader team working with the supplier (including the purchaser, the quality engineer, the design office, the planner …). The SPM must coordinate with all other actors involved in the relationship with the supplier.
The SPM especially:
- - Organize Annual Performance review where performance is formally reviewed and targets validated by executive management of Safran and of the suppliers
- - Participate to the sourcing decisions and strategy
- - Assist purchasers in commercial negotiations
Specificity of the job
Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 92,000 employees and sales of 21 billion euros in 2018. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes Research & Development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.5 billion euros in 2018.
Safran is ranked among the Top 100 Global Innovators by Thomson Reuters and is featured on the "Happy at work" rankings. The Group places fourth on the Universum ranking for the favorite companies of newly-qualified engineers in France.
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